E-shop / Business terms

BUSINESS TERMS prescribed by PIEROT s.r.o. for Internet shopping

Article 1 – Initial provisions

1. The following business terms prescribed by PIEROT s.r.o. shall apply to all transactions which will be concluded through on-line order form used to order merchandise on the Internet website www.pierot.biz.

2. The following is the basic information about PIEROT s.r.o.:

Business name	PIEROT s.r.o.
Corporate seat:	Praha 5, Štefánikova 29, Postal Code 150 00
ID No.:	49621696
Recorded in the Commercial Register:	Municipal Court in Prague, Section C, Entry 24490
Telephone:	+420 257 328 476
Fax:	+420 257 328 478, +420 257 329 990
E-mail:	pierot@pierot.biz

3. For the purposes of these terms, PIEROT s.r.o. shall be referred to as the Supplier and the person which is ordering the merchandise through the on-line form shall be referred to as the Customer.

Article 2 – The order and conclusion of Contract

1. The Customer is obliged to fully and truthfully fill out all information in the on-line form.

2. By completing and submitting the form, the Customer offers the Supplier a purchase contract for the supply of merchandise specified in the form.

3. The Supplier has an obligation to respond to the order within three (3) business days.

4. Providing the Supplier unreservedly agrees with the order, the purchase contract shall be concluded.

5. If the Supplier responds that the ordered merchandise is not available and or if he does not express his unreserved consent with the order, then the purchase contract has shall not be concluded. The Supplier's response shall be considered as a new offer for a conclusion of purchase contract. The purchase contract shall be completed only when the Customer and Supplier agree on the type and quantity of the ordered merchandise.

6. All communication shall be conducted through e-mail.

Article 3 – Merchandise delivery

1. The Supplier has an obligation to deliver the merchandise to the Customer within fourteen (14) days after the completion of the purchase contract to the delivery address specified in the order.

2. Merchandise shall be shipped through the services of the Česká Pošta (Czech Post Office).

3. Depending on its nature, the merchandise shall be properly packaged in order to avoid any damage during the shipment.

4. If you choose to make your payment in advance, we will add 50 CZK to the purchase price as a payment for the postage and handling. In the event you choose to pay by cash on delivery, we will add 90 CZK to the purchase price as a payment for the postage and handling. If the price of the merchandise ordered will be more than 500 CZK (including VAT), the Supplier shall not charge anything for shipping and handling.

5. If agreed that the customer shall pick-up the ordered merchandise in person at the Supplier, then the merchandise shall be ready to be collected at the Supplier’s office. In such case the merchandise does not have to be packaged, unless the parties decide otherwise.

6. Merchandise shall be accompanied by a packing slip certificate as a proof of delivery.

7. Merchandise becomes the customer’s property at the time it has been received and paid for.

Article 4 – Payment terms

1. The Customer which in the order form chose to pay cash on delivery as a method of payment shall have the ordered merchandise delivered through the Czech Post Office and the Customer must pay for the purchase price (and postage, if charged) and give the cash to the postal delivery person.

2. The Customer which in the order form chose to pay in advance by the bank transfer as a method of payment shall have the ordered merchandise delivered through the Czech Post Office as a standard consignment and the Customer must pay for the purchase price (and postage, if charged) in advance by the bank transfer in accordance with the payment instructions.

3. If the Customer chooses to pick-up the merchandise in person, then the purchase price must be paid at the time the merchandise is collected.

Article 5 – Complaints

1. The Customer has an obligation to file a complaint with respect to defective merchandise (such as missing pages, missing text, upside-down pages, etc,) within fourteen (14) days from the receipt of the merchandise. The Customer has an obligation to return the defective merchandise back to the Supplier. Complaints are filed at the Supplier’s office.

2. Subject to the faulty merchandise being returned, the Supplier shall replace any defective merchandise within fourteen (14) days from the receipt of the complaint. Should it not be possible to make the exchange, the Supplier shall refund the relevant portion of the purchase price within the same time.

Article 6 – The Customer’s rights

1. If at the conclusion of the Contract the Customer does not act within the framework of its business or other entrepreneurial activities, the Customer shall be regarded to be a consumer (Section 52, Paragraph 3 of the Civil Code) and as such shall have the rights mentioned in this Article and in the relevant legal regulations.

2. The Customer (consumer) shall have the right to repudiate the Purchase Contract (even without providing any reasons) within fourteen (14) days after the delivery of the merchandise.

3. In the event the Contract is repudiated, the Customer must return the delivered merchandise back to the Supplier at his expense and in the condition in which it was accepted.

4. The Supplier is obliged to refund the purchase price to the Customer within thirty (30) days after the Contract was repudiated.

Article 7 – Final and general provisions

1. Any relationship between the Customer and the Supplier shall be governed by these Business Terms and by the Purchase Order. The Customer hereby confirms to know these Business Terms and agrees with them in the on-line form.

2. These Business Terms shall be valid as of October 1, 2006.

PIEROT s.r.o.

Information

Should you have any questions, please send them to us by e-mail to pierot@pierot.biz, or contact us on our telephone +420 257 328 476, or our fax at+420 257 328 478 or +420 257 329 990.

Contacts

Address:

Štefánikova 29
150 00, Praha 5-Smíchov

Tel.: +420 257 328 476
Fax: +420 257 328 478

E-mail: pierot@pierot.biz

Office Manager: Adriana Vomáčková